Useful Phone Numbers

Here's a quick list of many useful Northeastern phone numbers. Many offices are open today, tomorrow, and even Labor Day.

Housing & Residential Life: 617.373.2814
Registrar's Office: 617.373.2300
Husky Card Office: 617.373.2270
ResMail: 617.373.5108
Information Services Service Desk: 617.373.4357

Our phone number is 617.373.8682, and if you don't think any of the above offices can help with your issue or want to find out just who to call, we encourage you to call us.

ResNet On-Site

Thanks to Twitter, we have learned that ResNet teams will be dispatched on-site to residence halls around campus to provide assistance to students who need to connect their computers to the network and activate them. The teams are expected to hit the residence halls around Noon, and will also be able to help with HuskyCable issues.

You Probably Will Need to Re-Register for ResNet

Students living on-campus will probably need to re-register computers and other devices on ResNet on August 20th, 2009. The re-registration is necessary due to an update to ResNet taking place the night of August 19th, 2009. Re-registration can be done starting at 9:00 AM on August 20th by visiting http://registerresnet.neu.edu. Devices that lack a web browser may need to be re-registered manually. For information on this process, you can e-mail help@neu.edu or call 617.373.4357. You may be required to either provide the device's Media Access Control address or bring it into the ResNet Customer Service Center in Speare Commons.

Survey Up!

Please take our survey about issues affecting on-campus students. We hope to use the results to better advocate for the students living in the residence halls.

Ruckus No More

The music download service Ruckus is no more. The company abruptly ended its music service last week, and a company representative has confirmed that Ruckus is shutting down business.

Ruckus was a system which allowed students to download or listen to music if they were a college student. Initially free, Ruckus then turned into a service where institutions had to sign up or be cut off. Many institutions signed up, Northeastern University did not, taking the advice of the Resident Student Association through our Summer I 2008 legislation opposing Ruckus. We're thankful that Northeastern didn't sign up for Ruckus, otherwise the investment of time and money would have been a waste.

OS 10.5.4 & Norton Anti-Virus

If you live on campus and use ResNet, it is recommended that you install anti-virus software, and it is required that you maintain a virus-free computer. The University provides Symantec Anti-Virus for PCs and Norton Anti-Virus for Macs. However, the version of Norton Anti-Virus (version 10.1) that is available for Macs may not work with the latest version of OS X, 10.5.4, which is a recommended update from Apple fixing security issues, providing better stability, and adding more functionality, may not work after you install the 10.5.4. update.

The solution would be for Northeastern to provide Norton Anti-Virus 11. However, Information Services has indicated that, "as of now there is no planned update as there is no corporate version of 11 out yet." The reason a corporate version is needed is so that a license for the software can be granted to every user. The Housing Services Committee will be in contact with Information Services in trying to make the new version of Norton available as soon as it is available so that students with the latest OS X updates can have an Anti-Virus software that will work.