16 August 2009

New Room / Apartment Issues

Every year during move in/out/to/from time the Resident Student Association is bombarded by students who report problems in their new living space. Whether it's air conditioning not cooling to 68-degrees Fahrenheit, something that wasn't cleaned, a light that won't turn on, or a screen with holes, problems tend to pop up. When something does happen, the easiest way to get it resolved is to enter a work request with Facilities online. You can also call them at 617.373.2754. If you find that your work request is not fufilled and you don't get an explanation from Facilities, let us know by e-mailing the Resident Rapid Response Team at NortheasternRSA (at) neu.edu.

2 comments:

Frank said...

why is it that we can only go to 68F. I want it to be 66?

Anonymous said...

I'm actually having the opposite problem...maintenance comes to my door to fulfil a work order that neither me or my roommate submitted. We concluded that it must have been the previous tenant. We already moved in and they come to us saying they have to paint our bedroom walls!! I think maintenance is a little behind...