Laundry Rapid Response Team

The Housing Services Committee runs the Laundry Rapid Response Team, an effort designed to provide students with fast e-mail responses to their laundry problem reports and concerns when they e-mail laundry@neu.edu.

The laundry@neu.edu e-mail was first created in the 2007-2008 session, and promoted as a resource to students. Initially handled by a two-person team, in the Fall of 2008 the concept was expanded into the was expanded and has been expanded yet again. The team is now staffed by:

• Matthew Soleyn, Vice President for Housing Services
• Mallory Brown, Assistant Vice President for Housing Services
• Sarah Huyck, Housing Services Committee Laundry Manager
• Catherine Armato, Vice President Emeritus

The Laundry Rapid Response Team aims to respond to constituent e-mail about routine laundry issues like broken machines or card readers as fast as possible. We promise replies by the close of the next business day, but 95% of e-mail is responded to within 12 hours and a super-majority within 4 hours.

Warm Weather, But Still Business as Usual

Despite the warm weather today and expectations of 50+ degree weather tomorrow, the Housing Services Committee and its members have been quite active working for the residents. Some of us started the day off at 7:00 AM with a trip to Parcel 18 to look at the dining facilities that are under construction. We saw that the pizza oven was put in, and that the new dining hall is going to be huge and have a lot of options available that just weren't possible due to the limited size of Stetson Hall East and Stetson Hall West. We also had a nice discussion with Dining Services about improving our existing dining hall and Outtakes.

This morning and afternoon we were working on OSCCR matters in conjunction with several dedicated members of the Student Government Association who stayed up late into the morning working on finalizing a proposal regarding disciplinary sanctioning reform. A big shoutout goes to them for their hard work!

At noon today, we held the second meeting of the Party Registration Subcommittee. The subcommittee talked about the possibility of looking at social events in the Curry Student Center as well as the residence halls, and reviewed research.

This evening the Resident Student Association General Council meets. It is my hope that the General Council will pass two pieces of legislation tonight. The first regarding disciplinary sanctioning, and the second regarding housing prices for next year. With these tough economic times, we are looking out for the students and want to send a strong message. The meeting is at 7:30 PM in 305 Shillman Hall.