On Tuesday, November 4th many students were expecting to get a free tall coffee at Starbucks for casting their vote in the General Election. Unfortunately, this wasn't the case at the Northeastern University Starbucks in the Curry Student Center, and students brought their complaints forward to the Resident Student Association. We contacted the people in charge of Dining Services to find out why this was the case. Here's what we were told:
The Starbucks at the Curry Student Center is not a "participating" Starbucks. Meaning [that] we have the discretion to run a program or bypass it if we feel [that] it will interfere with a smooth operation and create a consumer disservice with long lines and [an] inability to live up to the service expectations of our customer. In a college environment, where timing is critical for students to make their class schedule, it is just not wise to knowingly create a bottle neck that won't make everyone happy.
So Dining Services did not have our Starbucks participate because they wanted to ensure that lines would be limited and students could make it to class on-time, providing better service. If you disagree let us know and we'll let them know.
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