27 October 2008

E-Mail Slowness

Lately many students have been experiencing very slow e-mail delivery. In fact, sometimes students are seeing e-mail take three days or more to arrive. In the Resident Student Association, this has been an issue as some of our constituents e-mails aren't coming through timely. Just today I received e-mail that was sent on Friday afternoon, and yesterday e-mail from Thursday was coming in. The problem seems to stem from an issue between the Northeastern University mail server and Google's mail servers for Gmail. The number of students that are using Gmail or simply have their @neu.edu e-mail forwarded to Gmail has been causing an issue. Here's the story from Information Services:

Google has changed there rules in regards to the amount of mail being sent to them from external systems. We are working with Google to identify changes that can be made to remove any restrictions on mail. This is causing delays.

In the meantime, a workaround may be to halt forwarding to Gmail and simply check your myNEU e-mail more frequently.

2 comments:

Unknown said...

This is also a huge issue for the NRHH Executive Board. It makes communication very slow and often causes miscommunications between us. We have resorted to using a google group to correspond with eachother because nrhh@neu.edu is just not reliable enough. The Klotzbier Commission last year discussed switching NU mail to NU Gmail. Is there a status update on this project? Last year Bob Grier said it was being researched and most likely would be implemented but I have not heard anything about it as of late.

Poker Uncensored said...

They are probably going to move over to Google Apps at some point.